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FAQ

24-Hour Emergency Service

  • My house is relatively new; how can you help me?
    Even if your house is new, there are several ways we can enhance your heating and cooling efficiency. Our services include: Energy Audits: We conduct comprehensive energy audits to identify any areas where your home could be more efficient. Advanced HVAC Systems: We can install or upgrade to high-efficiency HVAC systems tailored to your home's needs. Smart Thermostats: We recommend and install smart thermostats that optimize your heating and cooling based on your schedule and preferences. Sealing and Insulation: Ensuring your home is properly sealed and insulated can make a significant difference in energy consumption.
  • Will fixing my air leaks make my house too airtight?
    No, fixing air leaks will not make your house too airtight. Proper sealing prevents unwanted drafts and reduces energy loss, but it's also important to maintain adequate ventilation. Modern HVAC systems and ventilation solutions are designed to ensure that your home remains both energy-efficient and well-ventilated, maintaining good indoor air quality.
  • What steps can I take to ensure my new house is energy efficient?
    To ensure your new house is energy efficient, consider the following steps: Insulation: Ensure your home is well-insulated, particularly in the attic, walls, and floors. High-Efficiency HVAC Systems: Install energy-efficient heating and cooling systems. Smart Thermostats: Use programmable or smart thermostats to regulate your home's temperature efficiently. Energy-efficient Windows and Doors: Opt for double-pane windows and insulated doors. Regular Maintenance: Schedule regular maintenance for your HVAC system to keep it running efficiently. Seal Air Leaks: Check and seal any gaps around windows, doors, and vents.
  • Why are there dark stains on the edges of my wall-to-wall carpet?
    Dark stains on the edges of your wall-to-wall carpet, known as filtration soiling, occur when air flows through the carpet and deposits dirt and dust particles. This often happens in areas where the carpet meets the walls or under doors. To prevent and address this issue: Seal Leaks: Ensure that your home is properly sealed to minimize the infiltration of dirt-laden air. Regular Cleaning: Vacuum regularly and use professional carpet cleaning services to remove trapped particles. Air Filters: Use high-quality air filters in your HVAC system and replace them regularly. Proper Ventilation: Maintain adequate ventilation to reduce indoor air pollutants. For more information or to schedule a service, feel free to contact us. We're here to help you achieve a comfortable and energy-efficient home!
  • What Is the Cost of an AC Service?
    The cost of an AC service can vary widely based on numerous factors, such as the type of service required, the complexity of the issue, and your location. Although we would love to give you an answer here, we would need to stop out and go over a detailed checklist to provide you a quote.
  • Should I Replace or Repair My AC?
    Deciding whether to replace or repair your AC depends on several factors, including the age of your unit, the extent of the damage, and the cost of repairs. Here are some guidelines: Age: If your unit is over 10-15 years old, it might be more cost-effective to replace it. Repair Costs: If the repair costs are more than 50% of the price of a new system, replacement is usually the better option. Efficiency: Newer models are more energy-efficient, which can save you money in the long run.
  • What Should I Do if My AC Stops Working?
    If your AC stops working, try the following steps before calling a professional: Check the Thermostat: Ensure it's set to "cool" and the temperature is set correctly. Inspect the Circuit Breaker: Make sure the breaker hasn't tripped. Examine the Air Filter: A clogged filter can cause the AC to stop working. Check for Obstructions: Ensure that there are no obstructions around the outdoor unit. If these steps don't resolve the issue, give us a call at 610.759.6306.
  • How Can I Lower My Energy Costs?
    Here are some tips to lower your energy costs: Regular Maintenance: Keep your AC unit well-maintained to ensure it runs efficiently. Upgrade Your Thermostat: Use a programmable thermostat to adjust the temperature when you're not home. Seal Leaks: Ensure that doors and windows are properly sealed to prevent cool air from escaping. Use Fans: Ceiling fans can help distribute cool air more evenly. Shade Your Unit: Keeping your AC unit shaded can improve its efficiency.
  • Is It Concerning if My AC Unit Is Leaking Condensation?
    It's normal for an AC unit to produce some condensation, but excessive leakage can indicate a problem. Common issues include: Clogged Drain Line: The most common cause of excessive condensation. Low Refrigerant Levels: Can cause the coils to freeze and then leak when they thaw. Dirty Air Filters: Can block airflow and cause coils to freeze. If you notice excessive condensation, it's best to have us check your system to prevent further damage.
  • What Brands Do You Service?
    We service all major AC brands including Trane, Goodman, Amana, Rudd, York, Carrier, Bryant, Rheem, and American Standard.
  • Is It Better to Set My Thermostat to Auto or On?
    Setting your thermostat to "Auto" is generally more energy-efficient. In this mode, the fan only runs when the system is actively cooling, which reduces energy consumption. Setting it to "On" keeps the fan running continuously, which can help with air circulation but will increase your energy bills. Remember, maintaining your AC system and using it efficiently can help you stay cool while keeping your energy costs down! If you have any other questions or need professional assistance, don't hesitate to contact us.
  • Is Furnace Maintenance Really Necessary?
    Yes, furnace maintenance is essential for several reasons: Efficiency: Regular maintenance ensures your furnace is running efficiently, which can save you money on energy bills. Longevity: Proper care and maintenance can extend the lifespan of your furnace. Safety: Regular checks can identify potential hazards like gas leaks or carbon monoxide leaks, keeping your home safe. Performance: A well-maintained furnace provides consistent and reliable heating throughout your home.
  • How Frequently Should I Replace My Furnace Filter?
    The frequency of replacing your furnace filter depends on several factors: Type of Filter: Basic fiberglass filters should be replaced every 30 days, while higher-end pleated filters may last up to 3 months. Usage: If your furnace runs frequently during colder months, you may need to replace the filter more often. Household Factors: Homes with pets or residents with allergies should consider changing the filter more frequently to maintain good air quality. A general rule of thumb is to check your filter monthly and replace it if it appears dirty.
  • What Brands of Furnaces and Heating Products do you work on?
    We work with with all brands including Coleman, Carrier, Bryant, Payne, Trane, Lennox, Rheem,Ruud, Amana, Daikin, Fujitsu, Mitsubishi, Frigidaire, Gibson, Goodman, Maytag, Weil McLain, American Standard, General, and Dynamic.
  • What Should I Do If My Heat Goes Out?
    If your heat goes out, follow these steps to troubleshoot the issue: Check the Thermostat: Ensure it is set to "heat" and the temperature is set higher than the current room temperature. Inspect the Circuit Breaker: Make sure the furnace's circuit breaker has not tripped. Examine the Furnace: Look for any error codes or flashing lights that might indicate a problem. Check the Pilot Light (for older models): Ensure it is lit. If you still don’t have heat, give us a call at 610.759.6306.
  • How Can I Lower My Heating Bills?
    Here are several strategies to reduce your heating bills: Regular Maintenance: Keep your furnace in top condition with regular maintenance. Programmable Thermostat: Use a programmable thermostat to automatically lower the temperature when you're not home or while you're sleeping. Seal Leaks: Ensure your home is well-insulated and seal any drafts around windows and doors. Energy-Efficient Furnace: Consider upgrading to a high-efficiency furnace. Use Ceiling Fans: Run ceiling fans clockwise on a low setting to circulate warm air. Implementing these tips can help you save on heating costs and maintain a comfortable home.

Contact Us for Your Heating and Cooling Needs

Call for a free consultation with an expert who can offer suggestions on how to improve the comfort in your home at the best possible price.

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